FAQ
We look forward to create your own bespoke sculpture, a beautiful piece of art that will remind you of your life now, your pregnancy, how powerful, strong and beautiful you are.
Below you can find frequently asked questions with their answers, if your question is not included, please contact us at admin@milestonable.com
I'm pregnant and want to capture my beautiful bump, what is the best time to do this?
Congratulations! The best time would be between week 30 and week 35 of your pregnancy, during these weeks you will have a beautiful bump. After week 35 there is an increased chance that you will give birth before we have had the posing session. If you are pregnant with twins, we would recommend to book the Milestonable posing session between week 28 and week 33, for the same reason as above, after week 33 there is an increased chance that you will give birth before we captured your beautiful bump.
If it is more convenient for you to meet us outside of these recommended weeks, for example because of existing travel plans to London, you are of course very welcome as well. We have created many wonderful sculptures of women in their second trimester. Also if you are over 35 weeks pregnant, you are still very welcome, please book with us at your earliest convenience.
Do I need to book a session far in advance?
Our recommendation is to book the Milestonable scanning session as soon you know the date to avoid disappointment when the date has been booked by someone else. We have our calender open on the ‘book me in’ page, on this page you can see which dates and times are still available. In general are Fridays and Saturdays our most popular days and most of the time fully booked.
What if I already gave birth?
No problem at all, we can recreate your bump in a sculpture based on photos, or capture you with your baby. For recreating your pregnancy sculpture we would meet you as you are now, capture you in a 3D image, and add your bump based on the photos you provide. You can book a regular session for this option. For the motherhood sculptures we recommend to meet us when you’re baby is up to 4 months old and select the motherhood option on the booking page.
Where will the posing session take place?
The posing session will take place at our studio in London (Brewer Street, W1F 0SG in Soho). This location is very easy to reach when you plan to travel by train and/or tube – a few minutes from Tottenham Court Road, Covent Garden, Leicester Square and Piccadilly Circus station.
How long does a posing session take?
Most posing sessions take about an hour; we will have a look at the example sculptures, explain how the posing works and we will try poses that you love.
How long do I have to pose?
Each 3D image that will be taken of you will take about 2 minutes. After taking the image you can sit down and we can have a look into the result, or a different pose if you want to.
Do I have to know the pose I want before we meet?
No, we will have a look at various example poses together plus you can try multiple poses in front of the mirror to see which one feels as best option for your sculpture. It might be helpful to have a look at the examples on this website or on our instagram page.
What do I wear during a posing session?
It is entirely up to you what you wear while posing for your sculpture – if you wish to have a very natural silhouette we suggest to opt for seamless underwear, preferably a thong. You are also free to be completely undressed. We will have a dressing gown for you to wear before, after and in between poses.
Can I bring a friend, family member or my partner to a posing session?
Yes, everyone is welcome as long as you feel comfortable during the session. Please note that we don’t have a waiting area in the building, if you prefer your guest to not be around when you are undressed, they can visit one of the many coffee shops or cafes in the area.
I want to give my wife, friend, mother, sister, girlfriend, daughter a personal sculpture of herself, can I book it for her?
Yes you can book it at the page ‘book me in’, please let us know if it is a gift so we can for example only show the sculptures in your pricing range. If you don’t have a date yet that the Milestonable posing session can take place you can send Amelia an email (admin@milestonable.com) and we will create a voucher for you.
Do you also create sculptures of women who are not pregnant?
Yes of course, all female bodies are beautiful and worth capturing!
When can I expect to receive my personal sculpture?
Creating your sculpture takes time, we love to make it beautiful and ready to be treasured forever. Below you can find the expected timelines per finish, we start working on your sculpture once we received both your preferences in writing and the (remaining) funds, and when you received an email from us regarding a confirmation on your address details it means that your sculpture is finished.
If we notice a delay, for example your sculpture didn’t pass our quality checks or has any other issues, we will inform you about this.
If all goes as planned we aim to have your sculpture finished, and send you the address confirmation email, in:
Notting Hill: 20 weeks
Soho: 20 weeks
Marylebone: 20 weeks
Chelsea: 35 weeks
What if my sculpture breaks of damages?
If your sculpture fell or got broken/damaged through other ways we can create a new sculpture for you. You will get a discount of £100 on the pricing as listed on this website.
What is the cancellation policy?
Please inform us as soon as you know you can’t make it to your session, this can be through rescheduling or cancelling in your confirmation email. This will give another woman the opportunity to secure your innitial spot.
Can I change my finish after the session?
After the session you will receive an email from us where you can share all your preferences for your sculpture; finish, size, pose and details you want to keep or remove. Once we received that, we will start working on your sculpture. If you change your mind, please do share this with us within 2 weeks, after that period we might be too far in the process to make a change and is it depending on where we are in the process if we can still make adjustments.
When do I share my address details?
We noticed a lot of women move houses during milestone times in their lives, as it takes a few months to create your sculpture we will ask for your address details per mail once your sculpture is ready to be send to avoid sending it to your old address or at an inconvenient time (eg. holiday).
What if I decide after my session that I don't want to go ahead?
Luckily this usually doesn’t happen, but if it will happen we will have to charge for the session and reduce £100 off the refund to cover our time and equipment
Can you deliver my sculpture outside of the UK
Yes that is possible – if you have an address in the UK (eg. a family member or friend) we would recommend to send it within the UK as there might be addtional fees and an increased chance of breakage when travelling far. Any potential custom or import fees will be charged to you by customs.
What is the return and refund policy?
Returns, Remakes & Customer Satisfaction Policy
Every sculpture is individually handcrafted and created specifically for you. Each piece is deeply personal, and our goal is to create something that you will love, cherish, and feel proud to display for years to come.
Because every sculpture is bespoke, we do not offer returns or refunds if you changed your mind or because the finished piece differs from personal expectations. Instead, we are committed to working with you until your sculpture feels right.
Our Promise
If you’re not completely happy with your finished sculpture, please get in touch with us. We will work with you to find the best solution. Depending on your concerns, this may include:
- Refining or repairing specific details.
- Adjusting or changing the finish or patina.
- Making alterations where possible.
- Remaking the sculpture if necessary.
Our priority is always to create a sculpture that you truly connect with and are proud to own.
Why We Don’t Accept Returns
Every sculpture is created exclusively for the individual or family who commissioned it. Due to the personal and bespoke nature of our work, these pieces cannot be resold or repurposed for another customer.
For this reason, our focus is always on improving the sculpture rather than returning it. We believe this approach results in the best outcome for you and ensures each artwork receives the care and attention it deserves.
Working Together
Creating a bespoke sculpture is a collaborative process. We encourage open communication throughout your commission, and if any aspect of the finished piece doesn’t meet your expectations, we ask that you let us know as soon as possible.
We will discuss your concerns with you and agree on the most appropriate solution. In the vast majority of cases, thoughtful refinements or, where appropriate, a remake will achieve the result you’re looking for.
Damaged Items
If your sculpture arrives damaged in transit, please contact us within 24 hours of delivery and include photographs of the damage.
We will arrange the appropriate repair, replacement, or remake at no additional cost to you.
Our Commitment
Our reputation is built on creating meaningful sculptures that celebrate the women they represent. We want every client to receive a piece that brings lasting joy and pride.
Wish to have your own sculpture?
A memento to show to your little one. We look forward to help you eternalising this moment.
